Refund and Returns Policy – Worldbina

Effective Date: September 5, 2025

At Worldbina, customer satisfaction is our top priority. If you’re not fully happy with your purchase, we’re here to assist you with a smooth and transparent return and refund process. Please review the following guidelines for returning products purchased through https://worldbina.com.

1. Return Eligibility

To qualify for a return:

  • 📅 Timeframe: Returns must be initiated within 30 days of receiving your order.

  • 📦 Condition: Items must be unused, unopened, and returned in original packaging with all tags intact.

  • ❌ Non-Returnable Items: For hygiene and safety, the following items are not eligible for return if opened or used:

    • Skincare products

    • Hair care products

    • Cosmetics

    • Gift cards

    • Sale or clearance items

    • Items marked as “non-returnable”

Note: Returns that do not meet these conditions may be refused.

2. How to Return an Item

To start a return:

  1. Contact Us:

    • 📧 Email: info@worldbina.com

    • 📞 Phone: (973) 248-0981
      Request a Return Authorization (RA) Number.

  2. Prepare Your Return:

    • Wait for our confirmation and return instructions.

    • Clearly write your RA number on the outside of the return package.

  3. Ship the Item:

    • Customers are responsible for return shipping costs unless the item is damaged or incorrect.

    • We recommend using a trackable shipping service.

  4. Inspection & Approval:

    • Upon receipt, we will inspect the item and notify you of the refund status.

3. Refunds

  • 💳 Refunds are issued to your original payment method after inspection.

  • ⏱️ Processing time: 5–10 business days (varies by payment provider).

  • 🔄 Partial refunds may apply for returned items not in original condition.

4. Exchanges

We currently do not offer direct exchanges. If you’d like a different product or size, please return your item and place a new order.

5. Damaged or Defective Items

If your item is damaged or defective, contact us within 7 days of delivery:

  • Send photos of the issue to info@worldbina.com.

  • We will issue a return label and offer either:

    • A replacement, or

    • A full refund to your original payment method

6. Order Cancellations

To cancel an order:

  • Contact us immediately after placing the order.

  • Orders that have already been shipped cannot be canceled.

  • You may still return the item once received under this policy.

7. Refunds for Gift Purchases

If the item was marked as a gift:

  • The refund will be issued to the original purchaser’s payment method.

  • We may offer store credit to gift recipients upon request.

8. Exceptions

Some items may include special return instructions or conditions. Any exceptions will be clearly noted on the individual product page before checkout.

9. Contact Us

For help with returns or questions about your order, contact us:

Worldbina
📧 Email: info@worldbina.com
📞 Phone: (973) 248-0981
📍 Address: 120 Willard St #APT 12, Pompton Lakes, New Jersey
🌐 Website: https://worldbina.com