Shipping Policy

Effective Date: March 8, 2025

At Worldbina, we are dedicated to providing you with fast, reliable shipping services. This Shipping Policy outlines the terms and conditions for shipping orders placed on worldbina.com. By purchasing from us, you agree to the terms outlined in this policy.

1. Shipping Methods and Fees

We offer a variety of shipping options to meet your needs. Shipping fees are calculated at checkout based on the following factors:

  • Delivery Address: The destination of your order.
  • Shipping Method: The shipping option you choose at checkout.
  • Order Size and Weight: Heavier or bulkier items may have higher shipping fees.

2. Order Processing Time

  • Processing Time: We aim to process all orders within 1-2 business days of receipt. Business days are Monday through Friday, excluding public holidays. Please note that during peak periods (such as holidays), order processing times may be slightly longer.
  • Order Confirmation: Once your order is placed, you will receive an Order Confirmation email with the details of your purchase. After your order is processed and shipped, you will receive a Shipping Confirmation email with tracking information.

3. Shipping Options

We offer several shipping methods based on your location and preferences:

  • Standard Shipping: Typically takes 5-7 business days for delivery (U.S. orders).
  • Expedited Shipping: Typically takes 2-3 business days for delivery (U.S. orders).
  • International Shipping: Delivery times for international orders vary based on destination. Typically, international shipping may take between 7-21 business days.

4. Shipping Destinations

  • Domestic Shipping: We ship to all U.S. states and territories.
  • International Shipping: We offer shipping to select international countries. Shipping fees, customs duties, and taxes will be calculated at checkout based on the destination. Please note that international orders may take longer to arrive due to customs processing.

5. Shipping Charges and Taxes

  • Shipping Charges: Shipping costs will be calculated at checkout based on the shipping method, delivery address, and size/weight of the order.
  • Taxes: Sales tax may apply to your order based on your shipping address and the tax laws of your state or country. The applicable tax will be displayed at checkout.

6. Tracking Your Order

Once your order has been shipped, you will receive an email with your tracking number. You can use the tracking number to check the status of your order on the shipping carrier’s website. Please note that it may take up to 24 hours for tracking information to appear online.

7. Shipping Delays

While we strive to ensure timely delivery, Worldbina is not responsible for delays caused by the carrier, customs processing, or unforeseen circumstances such as weather or holidays. Once your order leaves our warehouse, it is in the hands of the shipping carrier.

8. Damaged or Lost Shipments

  • Damaged Items: If your order arrives damaged, please contact us within 7 days of receiving the item. Provide your order number and photos of the damaged product, and we will assist you with a replacement or refund.
  • Lost Shipments: If your package is lost in transit, please contact the shipping carrier to file a claim. In case you need assistance, feel free to reach out to our customer service team, and we will help you resolve the issue.

9. Address Issues

It is important to provide an accurate shipping address when placing an order. Worldbina is not responsible for orders that are delayed or lost due to incorrect or incomplete address information. Please double-check your address details at checkout.

10. Refused or Undeliverable Packages

If your package is returned to us due to an incorrect address or if you refuse delivery, you may be responsible for the return shipping cost. We will issue a refund for the value of the items once the returned package is received in its original, unused condition. Shipping fees are non-refundable.

11. International Orders

For international orders, Worldbina is not responsible for any customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information on these charges before placing an order.

12. Contact Us

If you have any questions or concerns about shipping, feel free to contact us:

  • Email: info@worldbina.com
  • Phone: (973) 248-0981
  • Address: 120 Willard St #APT 12, Pompton Lakes, New Jersey

This Shipping Policy is effective as of March 8, 2025.