Shipping Policy
Effective Date: January 7, 2025
Welcome to worldbina.com! This Shipping Policy outlines the terms and conditions for the delivery of orders placed through our website. By making a purchase, you agree to the shipping terms detailed below.
1. Shipping Methods and Rates
We offer a variety of shipping options to meet your needs. Shipping rates and delivery times depend on the selected method and destination:
Standard Shipping: 5-7 business days.
Expedited Shipping: 2-3 business days.
Overnight Shipping: Next-business-day delivery (orders placed before 2:00 PM EST).
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the order. Any applicable promotions or free shipping offers will be automatically applied.
2. Processing Time
2.1 Order Processing
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. You will receive an email with a tracking number once your order has shipped.
2.2 Delays
Processing or shipping delays may occur during peak seasons, holidays, or due to unforeseen circumstances such as inclement weather. We will notify you promptly if your order is delayed.
3. Shipping Destinations
We currently ship to the following locations:
United States (including Alaska and Hawaii)
Canada
Select international destinations (check availability at checkout)
Note: International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for details.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Use this number to track your shipment through the carrier’s website. If you experience any issues with tracking, please contact us at info@worldbina.com or (973) 248-0981.
5. Failed Deliveries and Address Issues
5.1 Incorrect Address
Please ensure your shipping address is accurate at checkout. Worldbina is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
5.2 Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal, or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.
6. Damaged or Missing Items
6.1 Damaged Packages
If your package arrives damaged, please notify us within 48 hours of delivery. Provide photos of the damaged package and contents for a resolution.
6.2 Missing Items
If any items are missing from your order, contact us immediately with your order number and details. We will investigate and resolve the issue promptly.
7. International Shipping
7.1 Customs Duties and Taxes
International orders may be subject to customs duties, taxes, or other fees, which are the responsibility of the recipient. Worldbina is not responsible for these charges or delays caused by customs clearance processes.
7.2 Delivery Times
Delivery times for international orders vary based on the destination and customs processing. Estimated delivery times will be provided at checkout.
8. Free Shipping Offers
We occasionally offer free shipping promotions. These offers are subject to the following conditions:
Minimum purchase requirements as stated in the promotion.
Limited to standard shipping within eligible locations.
9. Contact Us
If you have any questions or concerns regarding this Shipping Policy or your order, please contact us:
Street Address: 120 Willard St #APT 12, Pompton Lakes, New Jersey
Phone Number: (973) 248-0981
Email Address: info@worldbina.com
Website: worldbina.com
Thank you for shopping with Worldbina! We are committed to delivering your orders safely and efficiently.