Sales Policy
Effective Date: January 7, 2025
Thank you for choosing EATBINA, your trusted partner in the beauty and skincare industry. We are dedicated to offering high-quality beauty products that cater to your unique needs. Whether you are purchasing from our website (www.eatbina.com) or in-store, this Sales Policy governs all transactions, ensuring clarity and transparency in every step of your shopping experience.
1. General Terms and Conditions
By purchasing from EATBINA, you agree to abide by these terms and conditions. We reserve the right to update or amend these terms at any time, and all changes will take effect immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.
2. Product Information
We strive to provide accurate descriptions and images of the products we offer. However, we cannot guarantee that the product colors, descriptions, or other details will be displayed accurately on all devices or browsers. Product packaging and formulation may also vary from time to time based on manufacturer changes. If you have any questions about a product, please contact us directly at info@eatbina.com.
3. Order Process and Payment
Once you place an order through our website or in-store, we will send you a confirmation email with your order details. All prices are listed in US Dollars and are subject to change without prior notice. Payment can be made using credit cards, debit cards, or other approved payment methods available on our website. We use secure payment processing systems to ensure your payment information is protected.
4. Shipping and Delivery
We offer reliable shipping options to ensure that your beauty products arrive promptly and in perfect condition. Orders will be processed and shipped within 1-3 business days, and delivery times vary depending on your location and the shipping method selected. Please ensure that the shipping address provided is correct and complete. EATBINA is not responsible for delays or errors caused by the shipping carrier or incorrect address information.
5. Return and Exchange Policy
We are confident that you will love our products, but if you are not fully satisfied, you can return most items within 30 days of purchase for a full refund or exchange. To be eligible for a return, the product must be unused and in its original packaging. For hygienic reasons, some products (such as cosmetics and skincare items) may not be eligible for return or exchange once opened. Please review our full return policy on our website for further details.
6. Customer Support
If you have any questions or concerns about your order or our products, please do not hesitate to reach out to our customer support team. You can contact us by email at info@eatbina.com or by calling (580) 772-0062. Our team is dedicated to assisting you and ensuring your satisfaction with your EATBINA experience.
7. Product Warranty
We stand behind the quality of our products. If you receive a defective or damaged item, please contact us within 7 days of receipt, and we will gladly offer a replacement or a full refund. Please keep your order receipt as proof of purchase.
8. Privacy and Security
At EATBINA, we respect your privacy. Any personal information you provide when placing an order will be used solely for the purpose of processing your purchase and providing customer service. We do not sell, rent, or share your personal data with third parties except as necessary to complete your order. For more information on how we protect your information, please refer to our Privacy Policy.
9. Changes to this Policy
EATBINA reserves the right to update or amend this Sales Policy at any time. Any changes will be reflected on this page, and the updated policy will take effect immediately. Please review this policy periodically to stay informed about our terms and conditions.
10. Legal Compliance
By making a purchase from EATBINA, you agree to comply with all applicable laws and regulations. This Sales Policy shall be governed by and construed in accordance with the laws of the United States of America.
Thank you for choosing EATBINA! We look forward to providing you with the best beauty products for your skincare and cosmetic needs.